Shipping Policy
Warehouse Location:
- Usually, your order will be shipped from our Los Angeles, Houston, New Jersey warehouse.
- For some special styles or addresses (outside the US), your order will be shipped from our warehouse located in Hong Kong.
Processing Time:
- Almost all orders will be shipped out within 8-12 hours.
Shipping Time:
| USA | 2-5 Business days, Tax-Free.Free shipping |
|
Europe&Asian Countries Canada/Mexico/NewZealand/ Australia |
5-15 Business days. Shipping costs and Customs duties will depend on your country. |
| Other Country | 7-21 Business days. Shipping costs and Customs duties will depend on your country. |
- 100% Discreet Packaging. The sex doll torso will be packed in a plain carton box. There will be no information indicating that it’s a sex toy. Be aware, that Customs Agents may open your doll box for inspection and to determine import taxes for customers outside the USA.
Order Cancellations Policy
- <24 hours (Haven't been shipped) : 5% cancellation fee
- ≥24 hours (Haven't been shipped) : 25% cancellation fee
- Once shipped : Can’t be canceled
Refund Policy
We offer a 60-day return service for any unopened product.
- Send us the photos of the unopened & original packaging->
- Ship the package to the address according to our request->
- We will cover the return shipping costs.
Email us : [email protected]
