Shipping Policy
We provide discreet & free shipping with the tracking numbers on all our sex doll torso. we will send a tracking number to your Email box once your order is shipped. Please refer to the below sections for more details.
Note: We support international shipping.We can ship to many countries and regions around the world, including North America, Europe,and Asia,etc.
Section1 : Processing and Shipping time:
Warehouse Location:
Los Angeles warehouse location
Houston warehouse location
New Jersey warehouse location
- Usually, your order will be shipped from our Los Angeles, Houston, New Jersey warehouse.
- For some special styles or addresses (outside the United States), your order will be shipped from our warehouse located in Hong Kong.
Processing Time:
Almost all orders will be shipped out within 8-12 hours.
Shipping Time:
- For US Addresses: 2-5 Business days, Tax-Free.Free shipping
- For Other countries: 3-5 Days Processing time + Shipping Time (Depends on your location)
| USA | 2-5 Business days, Tax-Free.Free shipping |
|
Europe&Asian Countries Canada/Mexico/NewZealand/ Australia |
5-15 Business days. Shipping costs and Customs duties will depend on your country. |
| Other Country | 7-21 Business days. Shipping costs and Customs duties will depend on your country. |
Section2 : Track your order
Our shipping partners are USPS, UPS, FedEx, DHL, etc. We will send a tracking number to your email box once your order is shipped. You can track your package and contact the courier to arrange a suitable day for delivery if you need it.
Track your order as follow:
FedEx: https://www.fedex.com
UPS: https://www.ups.com
DHL: https://www.dhl.com
If you have any problems, please email us at service@lovedolltorso.com.
Section3 : Discreet Packaging
The sex doll torso will be packed in a plain carton box. There will be no information indicating that it’s a sex toy. Be aware, that Customs Agents may open your doll box for inspection and to determine import taxes for customers outside the USA.
Section4 : Shipping Destinations
We can make shipments for lots of countries and regions all over the world, including NORTH AMERICA, EUROPE & ASIA. However, due to import laws, we DO NOT SHIP to the following destinations: Islamic countries, Philippines, India, Indonesia, Malaysia, Africa, or Brazil.
Section5 : Never received & Package was damaged by the carrier
Never received your sex torso: After the package is dispatched, we will track the logistics information, if you never receive your package, please contact us ASAP (service@lovedolltorso.com/Call us : +1 212 518 4308), and we will resend it for you.
Package was damaged by the carrier: If the package is damaged by the carrier, please complain to the local carrier service provider. At the same time, take some photos of the damaged product and send it to us (service@lovedolltorso.com/Call us : +1 212 518 4308), and we will assist you in handling it.