Gena: 42.9LB BBW Realistic Big Ass Torso for Men

At Lovedolltorso, we offer free shipping across the globe to ensure a convenient and seamless experience for our customers. We provide free and discreet shipping with tracking numbers on all orders.

In-Stock Sex Doll Torso Shipping

Enjoy fast and reliable shipping from our overseas warehouses in California (CA), New Jersey (NJ), USA, and Germany (DE). If you choose an in-stock torso available in your region, it will be shipped directly from the nearest warehouse for faster delivery.

Processing and Delivery Times

• USA In Stock: Orders are processed within 8-12 hours on weekdays and delivered within 3-5 business days.
• EU In Stock: Orders are processed within 8-12 hours on weekdays and delivered within 3-7 business days.

If the sex doll you’ve chosen is unavailable in our local warehouses, we will arrange direct shipping from our factory to ensure prompt delivery. This process usually takes about 7-10 days.

Need delivery to a FedEx/UPS store? Simply specify the store address at checkout, or let us know before the package is shipped.

Customized Sex Doll Shipping

For customized orders, your doll is crafted directly at our factory with care and precision.

• Production Time: Completed within 5-7 business days.
• Shipping Time: After production, delivery typically takes about 7-10 days.
• Total Time: From production to delivery, expect your customized doll to arrive in approximately 2 weeks.

At Sextorso, we’ve partnered with FedEx and UPS, two of the most trusted logistics companies, to ensure timely and reliable delivery for our customers. We understand that on-time delivery is crucial, and our collaboration allows us to meet and exceed expectations.

Order Tracking

We will send you a tracking number to your email after the package has been shipped. Please keep an eye on your order tracking in case something goes wrong with it before it is delivered(eg, suspending tracking, missing item, etc.) till it is delivered.

Track your order through the link below:
https://www.17track.net/en

Discreet Packaging – 100% Secure and private

Your order will arrive in a plain, unmarked box with no indication of its contents. The shipping label and sender information are completely discreet and do not include our website name or any reference to adult products, ensuring a 100% discreet delivery.

We have always provided our customers with high-quality sex dolls. We take product quality extremely seriously; every sex doll is thoroughly inspected before leaving our factory.

If you wish to cancel your order, please note the following:

Order cancellation:

You have the right to cancel the order before shipping. We will deduct 5% of your order amount as a bank and online payment platform transaction fee.

In-Stock Doll Order Cancellations

In-stock products are typically shipped within 12 hours of purchase. If you cancel your order within this 12-hour window, we guarantee a refund of 95% of the total order amount. A 5% deduction will be applied to cover bank and online payment platform transaction fees.

*Please note: Once an order has shipped from our warehouse, cancellations are no longer possible.

Customised Doll Order Cancellation

Customised sex dolls are typically completed and shipped within one week. You have the right to cancel their orders within the following timeframes:

Within 12 hours of purchase:

• We guarantee a refund of 95% of the total order amount.
• Please note: A 5% deduction will be applied to cover bank and online payment platform transaction fees.

Within 24 hours of purchase:

• Depending on the production progress, we will refund 80% of the total order amount.
• *Please note that orders cannot be cancelled once the production process has started.

Return:

You may return products if the items are unopened and unused within 14 days of purchase. Under these circumstances, you are responsible for covering all shipping costs and transaction fees.

*Please note: The return period expires 14 days after the day you, or a third party other than the carrier, take physical possession of the product.

Return Processing Time:

• Credit/Debit Card: 5–10 business days
• PayPal: 7 business days
  

Once receives the returned item and confirm it meets the eligibility criteria for a refund, we will process the refund or explore other possible solutions to address the situation.

Refunds will be issued using the same payment method as the original purchase.

To initiate a return or refund, please contact our Customer Service team at service@lovedolltorso.com to confirm the process.

Important:

• For hygiene and safety reasons, once the protective plastic wrapping on the doll has been removed, the item is not eligible for return or exchange.
• Keep it in pristine, unused condition with its original box and packaging materials, as we cannot accept returns of used sex dolls.
• Return and refund requests that are not pre-approved by our Customer Service team will not be processed.