Shipping Policy

We provide discreet & free shipping with the tracking numbers on all our sex doll torso. Please refer to the below sections for more details.

Section1 : Processing and Shipping time:

In-Stock Sex doll torso ( USA/EU Warehouse): 1-2 Days Processing time + 3-5 Days Shipping time.

Not In-Stock Sex doll torso: Will be shipped directly from our China factory. 3-5 Days Processing time + Shipping Time (Depends on your location)

Check the shipping time table for more details :

USA4-12 Business days, Tax-Free.(Depends on the Shipping Method you choose)
Canada4-12 Business days, Complete customs clearance and pay duties by yourself.
Asian Countries7-21 Business days, Complete customs clearance and pay duties by yourself.
Europe CountriesFor Free Shipping Option : 15-20  Business days, Tax-Free.
For Expedited Shipping Option : 4-9 Business days, Complete customs clearance and pay duties by yourself.

Section2 : Track your order

Our shipping partners are USPS, UPS, FedEx, TNT, DHL, etc. We will send a tracking number to your email box once your order is shipped. You can track your package and contact the courier to arrange a suitable day for delivery if you need it.

Track your order as follow:

International Express – FedEx: https://www.fedex.com

International Express – UPS: https://www.ups.com

International Express – DHL: https://www.dhl.com

International Express – TNT: https://www.tnt.com/

If you have any problems, please email us at [email protected].

Section3 : Discreet Packaging

The sex doll torso will be packed in a plain carton box. There will be no information indicating that it’s a sex toy. Be aware, that Customs Agents may open your doll box for inspection and to determine import taxes for customers outside the USA.

Section4 : Shipping Destinations

We can make shipments for lots of countries and regions all over the world, including NORTH AMERICA, EUROPE & ASIA. However, due to import laws, we DO NOT SHIP to the following destinations: Islamic countries, Philippines, India, Indonesia, Malaysia, Africa, or Brazil.

Section5 : Never received & Package was damaged by the carrier

After the package is dispatched, we will track the logistics information, if you never receive your package, please contact us ASAP and we will resend it for you.

If the package is damaged by the carrier, please complain to the local carrier service provider. At the same time, take some photos of the damaged product and send it to us, and we will assist you in handling it.

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